Leadership:
Identify, develop, and mentor people for future
promotion
Ensure that everyone in the store understands
their role in creating success for the store
Provide direction to all reports on day to day
issues
Conduct weekly meetings with Zone Supervisors
and Assistant Store Manager (collectively and
individually) to discuss accountabilities and for
brilliant execution
Employees Management:
Ensure the execution of ongoing performance
management and formal semiannual appraisal
Maintain ongoing system for recruitment,
development, recognition and retention of frontline
management and all employees to maintain
workforce stability
Work with front-line management and Human
Resources to create and maintain an environment
for successful human resource management and
high performance
Employees Development:
Coach all reports for long term personal and
business success
Continually seeks to improve associates’
engagement at all levels, actively develops and
coach leaders within the store
Customer Experience:
Achieve or exceed customer service standards,
both internal and external. Ensure customer
relations policies and procedures are being
followed. Ensure departments are scheduling
employees according to business needs
Security and Safety:
Ensure that all employees are afforded a healthy
and safe working environment
Maintenance:
Report and follow up on preventative
maintenance plans and activities. Ensure that the
overall look of the store adds to the customers
positive shopping experience
Company Communication:
Communicate company and store objectives to all
employees
Controls
Financi al Accountability:
Achieve financial objectives e.g. sales, net
contribution, shrink, clearance, imports,
accessories, services, cost control
Achieve or exceeds budgeted profit goals. Provide
input into budget development. Analyze profit
and loss statements for opportunities to improve
results
Use financial reports to analyze, identify, and
prioritize negative store trends
Operational Standards Implementation:
Achieve store compliance with company
Standard Operating Procedures (S.O.P)
Merchandising Standards and Selling
Execute marketing and merchandising programs
and standards
Assess store requirements for new product
rollouts/procedures. Provide input into budget
development and feedback on marketing and
merchandising programs. Oversee inventory
levels and overall presentation of merchandise
Understand and respond to competitive pressures
in your store area; recommend strategies to the
business as required e.g. pricing, category
analysis or expansion
Evaluate success of merchandising programs and
escalate issues to appropriate person(s)

Bachelor degree from a reputable university
10 years + in Electronics Retail / Hyper.
Arabic and English Proficiency.
Strong computer skills.
Must have strong skills in: Leadership, Initiative
Taking, Problem Solving, Communication and
working effectively with others
I f you are interested kindly send your updated CV to
extrajobs@mergecareer.com mentioning the job title.