Job Description:
The job holder e nsures the effective use of labor hours
available in order for services and repairs to be carried
out to the highest quality and efficiency standards,
should report to the Workshop Supervisor
Main Duties:
Contributes to the strategies to improve
productivity in accordance to the growth plans
Controls wastage of consumable materials
Ensures jobs are fairly allocated to technicians
and mechanics based on the skills matrix and that
there are adequate staff to achieve workshop
objectives
Ensures maximum use of equipment to achieve
the highest Key Performance Indicators (KPI’s)
productively, efficiently and utilization outputs
Ensures the proper write up and vehicle status
update is recorded on the dealer management
system (DMS)
Loads the technician’s labor hours
Monitors progress of jobs in the workshop and
advises service advisors of any delays or issues
Work and maintain all operations within the ISO
9002 and HSE standards set by the company
