Merge Career | Middle East | ميرج
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Guest Service Manager (Female)

Merge Recruitment Agency

- Doha, Qatar
Posted In 19/3/2016
Job Description
A largest Health club located in Doha - Qatar needs to hire the following position:
Job Title: Guest Service Manager (Female)
Job Description:
1.Providing help & advice to customers using the club’s services.
2.Communication courteously w/ customers by telephone, email, letter and face to face.
3.Investigating & solving customers problems.
4.Handling customers complaints or any major incidents.
5.Writing reports analyzing the customer service that the club provides and advise.
6.Developing feedback or complaints procedures for members & guests to use.
7.Improving customer service procedures, policies & standards for the club.
8.Learning about the club services and keeping up to date with changes, packages and promotions.
9.Keeping ahead of developments in customer service.
10.Conduct visitors & potential members around the club to show them the club’s facilities.
11.Customer relations management.

Job Category

Job Requirements

Experience

Min: 5 Years Max: 10 Years

Career Level

Supervisor/ Manager

Job Type

Full Time

Vacancies

2 Open Positions

Salary

Negotiable

Gender

Female

Degree Level

Bachelor's degree

Faculty / Institute

Any

Major

Any

Age

Any

Nationality

Egypt

Residence Location

Egypt

Languages

English - Fluent / Excellent

Own a Car

Any

Have Driving License

Any

Job Skills
•Bachelor degree in a related field
•Minimum of 5 years relevant professional experience in the same position.
•Candidate with experience in the Hospitality industry is an advantage.
•Excellent management and leadership skills.
•Excellent communication and interpersonal skills
About The Company

تعمل الشركة على توظيف و إلحاق العمالة داخل و خارج جمهورية مصر العربية بجميع التخصصات المهنية والفنية .

Company Industry

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