Company Info

Service Advisor


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Job ID:

291400

Category:

Admin-Clerical, Automotive, Consultant, Customer Service, Engineering

Salary:

Employment Status:

Full time

Employment Type:

Employee

Min Years of Experience:

5
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Job Views:

23467

Posted:

12.29.2014
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Job Description:

  • Deal with customers and serving the customers’ requirement in order to ensure the utmost customer service and satisfaction.
  • Welcome the customers understand and listen carefully to their request and concerns.
  • Make arrangement of the down payment on pro-forma invoice or quotation if there are major repairs are required.
  • Discuss with the customers about potential cost of repairs and seek prior approval before proceeding to the repairs other than scheduled services.
  • Advise customers on periodical maintenance requirement as per manufacturer recommendations.
  • Carry out the determination and preparation of Repair Orders and ensure its utmost accuracy to prevent errors or delays during its service / maintenance.
  • Carry out Front Desk Activities relevant to the sales and promotion of the Division’s products and services.
  • Inform the Workshop Manager about the competitions and any other customers’ feedback and concerns obtain through customers interactions.
  • Carry out other tasks and activities as and when requested by Management, within the context of the Division’s scope and requirements.

Job Requirements:

  • Bachelor degree in Engineering
  • 5 years relevant work experience in Automobile field with American or European Brands only is a must. 
  • Good communication skills in English and Arabic
 
If interested and meeting the above criteria, please send your CV with a recent photo, mentioning the job title in the subject line to: jobs@mergecareer.com


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